Why is it important for leaders to champion diversity?

Kirsten Burt, MBA, shares her thoughts on why it's important for business leaders to champion diversity. This interview took place at our Women in F...

Kirsten Burt, MBA, shares her thoughts on why it's important for business leaders to champion diversity. This interview took place at our Women in Financial Services Marketing event on 8th February, 2024.


Transcript

I think it's important for leadership to champion diversity, because that's who our customers are, that's who our clients are. We know that we need to understand who we're selling to and who we're marketing to to be successful commercially, at board and corporate level. So if you don't understand your next gen of clients, if you don't understand your female clients, you're not going to be as successful. 

Women control 80% of commercial decisions; they're going to control 62-65% of wealth in the future, if not already. So if we don't champion diversity into our businesses as a commercial driver, it's not just nice to have, it's survival in a lot of these businesses. 

I think the more we can talk diversity in a language that boardrooms understand, which is about commercial drivers, the more tangible and real it becomes as part of your business decisions.


About Kirsten

Kirsten Burt, MBA is a strategic growth and marketing leader with over 20 years of experience in the financial services industry in both the US and UK across wealth management, asset management, retail and private banking. For over 13 years in London she held senior marketing roles at American Express, Standard Chartered and UBS; and helped drive the growth of their wealth management units by reaching high net worth (HNW) investors across the UK and EMEA. 

Kirsten founded her strategic marketing consultancy in 2019 to help wealth managers galvanise their growth strategies and acquire more HNW and Ultra HNW clients. She focuses on activating digital channels, sales enablement for advisors and content creation.


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