UX Designer

FIRST IN HOUSE UX DESIGN HIRE - AWARD WINNING BUSINESS SHAPING HUGE GLOBAL BRANDS

This business truly are the first of their kind, providing businesses all over the globe with market intel that helps shape future product launches, strategy. Their insights are unrivalled and now they are looking for a UX designer to help make the portal where businesses source the information as user friendly and intuitive as possible.

What they need -

• A UX specialist who has experience redesigning existing products, spotting the quick win opportunities as well as longer term design opportunities to enhance the customer journey
• Someone who's confident conducting user research, who can lead interviews with customers as well as present back their findings and recommendations to the senior leadership team
• A digital native who puts the customer at the heart of every design decision they make, identifying opportunities for site improvements to continually enhance the platform
• Someone who works capably alongside product & dev teams, and can influence strategy and the product roadmap from a UX/UI perspective
• A designer who can elevate the customer portal to the same level of excellence as the data and insight they provide their customers - driving UCD principles for the business

What you're great at -

• Deep diving into the complexities of how customers use the data & insights the business provides to make strong UX design recommendations
• Conducting, interpreting and reporting back on usability research & testing, transforming those insights
• Implementing UX best practice in design processes to drive site enhancements across the business
• Collaborating with technical teams as well as your product counterparts to communicate your design thinking and drive usability best practice across the portal
• Identifying UX design improvements, for both immediate and long term projects

What you'll get –

• You must be able to get to the MANCHESTER HQ 3 days pw (living in commutable distance)
• Flexible/hybrid working (number of office days open to discussion on a case by case basis)
• Bonus
• Private Healthcare
• 2 weeks per year - work from anywhere!