What is the future of CRM?

This event has now taken place. Read a summary of the event here: 'The future of CRM in 2024 and beyond'.

3Search Director, Michael Judkins, is excited to invite you to this breakfast seminar event exploring the future of CRM.

A new emphasis has been placed on customer marketing in recent years. It's undeniable that CRM has transitioned from a cost-centre to a key driver of profit for a wide range of organisations. 

At this event, we'll be exploring how we expect the function to continue to develop. This is a great opportunity to come together as a community and share ideas. Attendees will hear from our expert panellists on the subject, including:

• Elaine Scott, Retention Director, Subscriptions at The Telegraph
• John Anderson, Growth Marketing Leader
• Michael Migliore, Customer Value Consultant 

Together, they'll be covering the following topics:

• Trends for 2024 and beyond - new technologies and AI
• The role CRM plays in the marketing strategy and how to communicate its importance
• What best-in-class customer marketing looks like

If you have any more burning questions you'd like answering, reach out to Michael at michael@3search.co.uk.

Where: The Battle of Britain Room, The RAF Club, 128 Piccadilly, London, W1J 7PY

When: Thursday, 7th March 2024, 8:30 - 10:30am