Rakuten Viber success story

Rakuten Viber is a calling and messaging app that connects people. Their global user base has access to a range of features like one-on-one chats, video calls, group messaging, and updates and discussions with their favorite brands and celebrities. They ensure users have a secure and free environment to share their emotions. 

Our work with Rakuten Viber

We first started working with Rakuten Viber in 2022, our Executive Search firm secured the Director of Product for ViberPay. Since then, we have continued to support the business on product recruitment briefs, including: 

  • Senior Product Manager for Business Solutions
  • Contract Senior Product Marketing Manager

Identifying top-tier product talent 

Specialist product recruiter, Francesca Jackson, was best positioned to support Rakuten Viber with their search for a Senior Product Manager. She worked closely with their Head of Talent and internal talent team to develop a clear job description for the company’s requirements. 

The business already had a strong product set up in place and, ultimately, their requirements for the role were quite niche. They needed someone with specific domain knowledge and technical skills.  

Francesca mapped the market to find the right person for the role, with the successful candidate coming from a top-tier unicorn SaaS business.

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