CRM Manager

• CRM Manager
• £50-£55k
• London
• Football/ Sports

Our client, a very well- known football and sports entertainment company, is on the lookout for a dynamic CRM Manager to champion customer engagement, loyalty, and CRM strategies, this role is central to their commitment to exceptional customer experiences.

Role Overview:

The CRM Manager will be pivotal in shaping the customer-centric journey. As a results-oriented professional, you'll elevate customer engagement, retention, and loyalty. Key responsibilities include owning the CRM vision, enhancing Customer Lifetime Value, and driving impactful email marketing.

Essential Skills:

• Proven CRM expertise, ideally in a consumer brand
• Tech-savvy with strong CRM platform and Email Marketing familiarity
• Analytics guru for shaping impactful strategies
• Results-oriented with a keen business acumen
• Effective communicator with strong interpersonal skills
• Innovative mindset, balancing risk-taking
• Detail-oriented and highly organized
• Creative flair and copywriting skills a bonus
• Adaptability to thrive in a fast-paced environment

Experience:

• Proven CRM competence with leadership experience
• Commitment to Continuous Professional Development (CPD)
• Familiarity with HubSpot advantageous

If you're a passionate CRM professional with a genuine love for customer engagement and loyalty, apply now! Join the team to shape the future of customer relationships and elevate the brand's success. Your expertise will create exceptional experiences, placing customers at the heart of everything they do.