H habanero management social
0203 816 0873
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Customer Success Manager

Salary: £35,000 - £40,000

We are working with a renowned telecommunications brand to recruit a Customer Success Manager. Joining an established Customer Success team, you will be responsible for retaining, growing and improving the customer experience of the business. You will work closely with customers to understand their needs and challenges to achieve the best outcomes through an enhanced product understanding with the aim to increase retention and growth.

As the Customer Success Manager, you will develop strong and sustainable relationships with customer, increasing satisfaction with the overall service and products. You will play a crucial role in developing a succession plan that outlines how the business will be addressing their critical needs both short and long-term.

We’re looking for an individual that’s passionate about customer success and experience, experience with salesforce.com would be an advantage. My client offers an unparalleled culture along with a salary between £35,000 – £40,000 plus 25% commission. Please contact Sarah Andrews (Sarah@3Search.co.uk) with your CV to apply/find out more.

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