H habanero management social
0203 816 0873
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Customer Loyalty Manager

Salary: £35,000 - £40,000

We are working with a pioneering finance business, who are looking to hire a Customer Loyalty Manager to join their high-energy team based in SW London. This is the perfect opportunity for a grad with 1-2 years’ experience to become an integral part of an evolving business with a flexible, relaxed culture undergoing a digital transformation.

Stepping into this new role, you will take the lead on driving customer loyalty across the business, building this from the ground up. You will use data and insights to distinguish customer retention behaviour, being able to confidently build an in-depth understanding of customer attitudes and expectations. You will be a key driver in developing all aspects of the loyalty strategy and programme, as well as owning the end-to-end customer retention campaigns, analysing current touchpoints and identifying new opportunities. You will work closely with external agencies, supporting on projects when required.

The ideal candidate will be ambitious, proactive and driven, having prior marketing experience in end-to-end campaign management, customer communications and stakeholder management. You will be comfortable working with complex data and in-depth insights to drive business decisions, having a sound knowledge of Marketing Communications. You will be a natural leader, being able to communicate effectively across the business with key clients and stakeholders.

My client offers a salary of £35,000 – £40,000, with prosperous company benefits. If you’re looking for an opportunity to propel your career within an autonomous culture, get in touch with Florence Crabtree at florence@3search.co.uk.

Due to a high volume of applicants, regretfully we are only able to respond to successful candidates.

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florence@3search.co.uk.

Due to a high volume of applicants, regretfully we are only able to respond to successful candidates.

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florence@3search.co.uk

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