Senior CRM Executive

Our client is a prestigious and well-established brand renowned for its luxury products and unwavering commitment to quality. With a rich heritage and a strong presence in international markets, they continue to innovate and delight their customers. Due to company growth, they are seeking a talented Senior CRM Executive to play a key role in driving customer engagement and retention across B2C and B2B channels.
  
The Senior CRM Executive will:

• Develop and implement a comprehensive email marketing strategy aligned with business goals.
• Create, manage, and optimise email campaigns using Ometria and Mailchimp.
• Leverage customer data to enhance segmentation, personalisation, and automation workflows.
• Analyse key email marketing metrics to drive performance improvements.
• Collaborate closely with marketing and customer service teams to ensure a cohesive customer experience.

  
Essential Skills:

• Minimum 4 years of email marketing experience in retail or e-commerce.
• Proficiency in ESPs such as Ometria, Mailchimp, or Klaviyo.
• Strong analytical skills and ability to make data-driven decisions.
• Excellent attention to detail and organisational skills.
• Ability to manage multiple projects in a fast-paced environment.

  
Benefits:

• Competitive salary and benefits package.
• Hybrid working (4 days on-site, 1 day remote).
• Employee discounts on luxury products.
• Career growth and professional development opportunities.
• Work within a passionate and creative team.

  
At our client, we are committed to promoting equality of opportunity for all employees and job applicants.

Explore this unique opportunity to advance in luxury retail. Submit your CV now to be considered for this exciting role!