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CRM Manager (Braze)
597399
Posted: 18/03/2025
CRM Manager
Salary: £52,000 - £57,000 + 10% bonus
Location: London (Hybrid - 2 days per week)
Our client is a leading direct-to-consumer (D2C) subscription business revolutionising how customers experience high-quality products. With a data-driven approach and a passion for customer engagement, they are dedicated to delivering personalised experiences across multiple channels. Due to company growth, they are seeking a CRM Manager to enhance their customer engagement and retention strategies.
The CRM Manager will:
Essential Skills:
Benefits:
- £52,000.00 to £57,000.00
- Greater London
- Permanent
CRM Manager
Salary: £52,000 - £57,000 + 10% bonus
Location: London (Hybrid - 2 days per week)
Our client is a leading direct-to-consumer (D2C) subscription business revolutionising how customers experience high-quality products. With a data-driven approach and a passion for customer engagement, they are dedicated to delivering personalised experiences across multiple channels. Due to company growth, they are seeking a CRM Manager to enhance their customer engagement and retention strategies.
The CRM Manager will:
- Develop and execute targeted CRM campaigns aligned with commercial goals.
- Optimise lifecycle marketing across direct mail, SMS, app marketing, and email.
- Leverage Braze to create automated, data-driven campaigns that drive customer retention.
- Collaborate with Brand, Category, and Creative teams to align messaging.
- Implement A/B testing and analyse performance metrics to refine strategy.
Essential Skills:
- Proven experience in CRM within an e-commerce or subscription-based business.
- Hands-on expertise with Braze (campaign automation, segmentation, and reporting).
- Strong analytical skills with the ability to turn insights into actionable strategies.
- Excellent project management skills, capable of managing multiple campaigns.
- A customer-first mindset, ensuring all CRM activity is engaging and relevant.
Benefits:
- Competitive salary up to 57K + 10% Bonus
- Hybrid working model (2 days in office)
- Opportunity to shape CRM strategy in a fast-growing business.
- Collaborative and data-driven company culture.
- Access to exclusive industry insights and learning opportunities.
- Lots of other benefits - speak to recruiter to find out!
Fabio Can Alesi
Senior Consultant
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