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Communications Manager
68497
Posted: 28/03/2024
- £60,000.00 to £70,000.00
- Greater London
- Permanent
Client Communications Manager
12 month FTC
Financial Services
London - hybrid
An international Financial Services business is looking to hire a Client Communications Manager to support them on a 12 month project as the business adapts the way they communicate with clients following a merger.
You will be responsible for maintaining brand loyalty, trust and reassurance by managing the communications to partners and clients and working closely with internal partners.
Key responsibilities:
- Develop communications plans to clients and partners to effectively explain any changes to service - mainly via email and online channels
- Work closely with internal stakeholders to understand changes and how to best position these internally and externally
- Report on campaign effectiveness and seek ways for improvement
- Support on a system migration to a new comms platform
Key experience:
- Experience in Financial Services a must (wealth/investments a bonus)
- Proven experience managing external change comms plans
- Experience using CRM tools - salesforce ideally
- Wider online Comms knowledge (website content and social)
If you are available for your next project and have the experience required to hit the ground running in this role then please apply ASAP to find out more.
Matthew Stevenson
Manager
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