Michael Judkins

Director of Customer Experience & Growth

  • Location
  • Date Joined 08/24/2022 13:45:41
  • Team

Hi, my name is Michael Judkins and I am a Director here at 3Search.

“I couldn’t do this job if I didn’t think I was helping people.”

My main motivator in my career has always been about helping people solve their problems. Whether it’s supporting someone in developing their career or helping a business make the right hire, I find it incredibly gratifying to make a difference in someone’s life.

As the Director of Customer Experience & Growth at 3Search, I lead our customer engagement and retention strategy, ensuring every candidate and client receives a world-class experience.

My role goes beyond maintaining relationships and focuses on creating meaningful, long-term partnerships that drive both business success and personal growth. I oversee the 3Search customer journey, designing structured engagement strategies that add measurable value at every touchpoint. From guiding candidates through career transitions to ensuring seamless hiring experiences for our clients, my focus is on delivering a service that consistently exceeds expectations.

With a deep understanding of the recruitment landscape, I work to enhance our Account Management structure, drive client success initiatives, and build thriving candidate and client communities. From post-placement care to reputation management, I ensure every interaction with 3Search is impactful, personal, and results-driven.

At the heart of my work is a commitment to growth through connections and as part of my position here, I will leverage insights, relationships, and strategic initiatives to expand opportunities for both our customers and our business.

With over a decade’s experience in building teams in this specialism, if you’re trying to work out what is needed, I’d love to speak and help you on how to structure your team and what skill sets other clients in your position have hired along with how we have helped support them doing this. Please reach out to me to discuss further.

3Search | England and Wales, (Registration Number 09135328)
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