Asking E-commerce Experts: What is the biggest challenge you’re currently facing?

Over the past few years, the world has undergone unprecedented change spearheaded by digital transformation. These digital changes have been experienced by e-commerce experts more than most.  

New opportunities bring new challenges and so this was the perfect time to ask our network of e-commerce experts to share the biggest challenges that they’re currently facing. 

What is the biggest challenge currently facing e-commerce experts? 

Our specialist e-commerce recruitment consultant, Adrian Ramani, conducted a very targeted survey, interviewing a small but brilliant group of e-commerce experts within the e-commerce community. Having handpicked over 180 e-commerce management experts, we asked them one very important question: "What is the number one biggest challenge you're currently facing in your role?" 

Respondents include E-commerce Managers all the way through to E-commerce Directors from fashion, luxury, jewellery, cosmetics & beauty, and retail & other D2C brands. Answers were largely based on career level and included recruitment & retention, tech resources and lack of e-com IQ in-house.  

To see how each challenge ranks, the full results, and to receive our thoughts on how e-commerce teams and leaders can overcome their challenges, download the full report here...

How to hire e-commerce talent in 2023 

Our report reveals that the second most significant challenge currently facing e-commerce experts is recruitment and retention. We recommend preparing your recruitment strategies in advance to ensure that you can secure top e-commerce talent. 

To help employers plan their recruitment and retention strategies for 2023, we have put together our e-commerce salary guide. This guide covers salary brackets for both temporary and permanent e-commerce roles, allowing hiring managers to produce a full budget for the year ahead. 

Our full report, “How to Hire: What marketing recruitment will look like in 2023”, revealed that salaries rose by 20% between 2021 and 2022, meaning that employees hired in or before 2021 are now likely to be underpaid. Plus, with the cost-of-living adjustments taking effect salary will be a deciding factor in the job search and the cause for movement for many in 2023. 

If you're looking for more e-commerce recruitment advice, get in touch. 3Search is a marketing recruitment agency dedicated to delivering the best recruitment experience you will ever have.